Ms. Kim and all of her staff have been nothing but polite over the years I've been taking my dry cleaning there! Her husband has even helped me out to the car with my dry cleaning! I've never had a problem with them not being able to locate clothing.
This was the WORST expirence I have ever had with an alterations company. I have been a loyal customer for over two years until now. I took a bridesmaids dress to have an inch taken off the shoulders. When I picked up the dress, the seam had been cut where the dress had rouching at the chest (which caused unraveling). While I was showing the owner, I also noticed a stain in the center of the dress. I brought both issues to the owner's attention and he became so irrate that he threw the plastic cover back over the dress and yelled, "I will do this for you again, but you put that stain on that dress! If not, you go somewhere else!" I know for a fact the stain was not there when I dropped off my dress. I could not believe he not only was irrate over me showing him and requesting he fix it but that he literally yelled at me. I decided to just leave with my dress. I now have had to take the dress to another alterations company. When I tried on the dress, I realized, Ms. Kim had taken an inch off each side in the mid section of the dress and not off the shoulders! I could not even zip the dress and the new complany confirmed the stain was alterations chalk. It should hopfully be removed during dry cleaning but now I have to pay to have the dress let back out and dry cleaned. I DO NOT RECOMMEND THIS PLACE!
I've used this place for both dry cleaning of winter coats & simple alterations such as inseam length (including too long men's shorts & even a pair of swimming trunks) & fabric belt shortening ... never had a bad experience. I expect to continue using them for non-delicate dry cleaning needs & basic, uncomplicated alterations.
I took a king size down comforter to be dry cleaned. I got it back nicely rolled and wrapped in plastic, which is how I left it until I was ready to put it on my bed a month later. I unwrapped it to find every mark and stain still there. The comforter has not been cleaned at all. $35 for a dirty comforter to be wrapped in plastic.
Miss Kim S Cleaners is a US Laundry based in Wilmington, North Carolina. Miss Kim S Cleaners is located at 7419 Market St, Wilmington, NC 28411, USA.
Please contact with Miss Kim S Cleaners using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Miss Kim S Cleaners opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Laundry in Wilmington