It's nice relaxing my thoughts before were immature 5 stars I love the atmosphere astonishingly fantastic place.!! Mostly go here to free my mind on bad days this why I love it. Honestly very respectful and very understandable and very comfortable place to blow steam off for those rough days . I absolutely adore every hooters out there but this one is very special to me. And the employees are very smart.
Here labor day around 2pm. Restaurant had maybe 4 or 5 tables and a few people at the bar. I can count over 4 girls working here. The service was TERRIBLE. Very slow. Had to remind our waitress constantly about things we were asking for. A few people in my group, including myself work in the service industry, so we are more patient than most. That being said, I blame management for not taking more pride in training servers and for tolerating incompetence. The food was mediocre and the service was worse.
I have been going to this place since nearly 2000. Off and on at times since I worked construction and other jobs. I have remembered so many girls come and go through here. Over the years it got over priced. And the women well to be truthful sometimes they are on time at front. Sometimes slow seeing customers like Tilted Kilt. I go in there and no women come to the front takes minute or 2. I would have left by then. You don't make customers wait. Again that isn't the problem. Wanna know why these girls can't do customers service fast enough. Lower your price. Watch how fast they need to get to that door. Every time people want to eat and enjoy themselves. But you won't you will raise that price again in January. So you will lose more customers. But keep the regulars coming back only. Does that make sense to keep doing this? I think I would lower my prices to get more people in here. You lost so many new customers because your waitresses slacked off time caring less about time with Customer service. They may hate me after this review but, may help you gain perspective on gaining your customers back.
I was down here in Wilmington for the weekend and and at Hooters Friday night. Our server, Jocelyn, was absolutely wonderful, great service, great personality and really made us feel like we were VIP's getting special service. I do hope she hears about this or a manager does because it was a truly fantastic experience. I'd recommend it to anyone and I'll be returning in the future.
I always enjoy eating here. The food and service is amazing. Price and quality of food is good too. I'd recommend them to anyone.
Hooters is a US Bar based in Wilmington, North Carolina. Hooters is located at 5112 Market St, Wilmington, NC 28405, USA.
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