The (Sheally) owner / manager does not respond to phone calls or letters. If you're interested in an agency that responds promptly don't count on Sheally.
I have been with this insurance agency for 3 years and always have paid on time. One month out of the 3 years I have been with them a payment was forgotten. When I reinstated my policy there was a form that needed to be signed and sent in to the DMV. When I called them to get the paperwork they knew nothing about it back when it happened. Now 3 months later I am having trouble renewing my registration and have had them working on getting it fixed for 3 weeks now and still nothing. I have been told that there is nothing they can do about it because it was from so long ago. This would be a great insurance company to deal with if you do not need anything done. They want to take your money, but not help you when it comes down to it. I will be switching to an insurance company who actually will work and fight for their long time customers as soon as I can. I am severely disappointed in their customer service.
Outstanding Customer Service. The entire staff is knowledgeable and friendly. Strongly Recommend!
Great service friendly staff. Lisa Dubose is the best, she helped me there all the time with my insurance needs. I highly recommend nationwide insurance company and this office.
Nationwide Insurance William B Sheally Iii is a US Insurance Agency based in Wilmington, North Carolina. Nationwide Insurance William B Sheally Iii is located at 34 Covil Ave, Wilmington, NC 28403, USA.
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