Trash ass taxi company. They take the longest routes to get places and drivers are rude and disorganized. Dispatch was also rude. It’s disappointing to see management act the way they did towards customers.
I was very disappointed in the dispatch and management.. I called to get a truck unlocked and the woman screamed at me if there was someone else to call I would have never gave them the business.. the cab driver was great but the management did not even care to listen when I complained.. I will never go back.. they don't even deserve 1 star.
I had not one but 3 times I called a hour and a half in advance to go to work and they never showed up within a good time frame and I was constantly late to work. The last time I called they didn't show up at all. And when I called to check, the lady said they were on the one, that someone accepted the pick up, didn't show, then they said that someone had came to the address and never did. I never got a confirmation text saying they were on the way or that they had arrived.
I called to get a pick up from this company the dispatcher was very short with me over the phone and hung up before I could even finish talking. He told me that I would have a thirty minute wait which is to be expected. After an hour of waiting I decided to call to see what the problem was the dispatcher tells me I'm the next on the list and should only be fifteen minutes longer. Now after forty five minutes of waiting I called back and she tells me sorry again and that I'm still "next on the list". Any person who reviewed this company and gave them five stars must work for them or just be related because there is no way anyone would ever have a good experience with them. It's now been 2 hours since I've called the first time and still no #ucking taxi.
$15 minimum because I'm out of City limits! I live on Antoinette Dr and was only going to Walmart on Carolina Beach Road, it's like 1/8 a mile from my house! That's crazyness! It isn't any wonder their raitings are so low!
Port City Taxi Inc is a US Point Of Interest based in Wilmington, North Carolina. Port City Taxi Inc is located at 2027 Carolina Beach Rd, Wilmington, NC 28401, USA.
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