I can't say enough good things a about my experience with this shop. They took time to fit me (I'm short) and to make sure I could handle the bike and get it on off the rack. They even loaned me a tool so my husband could fine tune his fit when he arrived later in the week. When we had an emergency that changed our schedule Shawn was mind and reassuring. Buy/rent with confidence.
I will definitely plan some extra time I am down there to do some shopping and I take comfort in knowing if my son needs parts or work done on a bike there is a shop just a few minutes away we can trust.
Great experience with the staff at the shop yesterday. I engineer surgical robots for a living so I am pretty capable of working on my own bikes but while moving my son into UNCW I lacked one tool I left back in Raleigh to get his bike sorted out. I stopped in expecting to purchase the tool but the staff helped out without hesitation. It was a crazy, hectic and stressful day and to have a shop lend a hand made all the difference in the world.
Shawn is a rockstar! I drove in from Burlington Ontario to do the NC70.3. The morning after we arrived and two days before my race, I took my lovely Trek out for a test ride to make sure all was good and to my surprise and horror, it wasn’t! The rear brake was totally stuck and I couldn’t fix it on my own. So I searched online for local help, went to Bike Cycles’s, told Shawn what kind of bike I have and what the problem was, and asked if he could help. As luck would have it, I found the best! He had a look, explained the options, and a couple of hours later, I was clapping my hands in happiness because my race was saved! I told everyone I met in Wilmington about my awesome experience and have told everyone back home as well. My bike was fixed super quickly and everyone was so nice and kind. Thank-you!!
I've been coming to this shop for a long time. Great group of people that are always friendly and knowledgeable. They were also great with finding my son his first, second and third bike!
Great shop all around.... very knowledgable and skilled staff provide great service! Shawn runs a great operation and can fit your needs no matter what kind of biking you're into. I've also had multiple bikes fitted by Jon; definitely worth doing if you're going to put in any miles.
Bike Cycles is a US Bicycle Store based in Wilmington, North Carolina. Bike Cycles is located at 6801 Parker Farm Dr #145, Wilmington, NC 28405, USA.
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