I can't fault the whole company because of our terrible experience but I would recommend staying away from this specific office for your buying and selling needs.
We found them to be deceitful, unprofessional, and unhelpful throughout the entire process. We decided we are still leaving but certainly going with a different realty company.
We have been severely disappointed with our interactions with Intracoastal Realty and would recommend working with a different company. We rented a house through them and it was determined to have mold. We saw mold on the windowsills, the bathrooms, and around the doors. We brought this information to their attention and they sent 3 different companies to examine the problem. All three companies said there was a water intrusion issue in the crawlspace, mold in the crawl space, and the windows were not sealed leading to water collection. The property manager emailed us saying that there was a water intrusion issue and that they wanted to take care of it but needed to find the right price first. After three months nothing was done and we asked to leave citing their lack of action and the mold/moisture problem. After that they said that there was no moisture problem and there wasn't any issue at all in fact.
I have had the best experience with Intracoastal Realty when buying our second home! It was a little nerve racking purchasing our dream vacation home from so far away and I was pleased as could be when I began working with them. They were very informative, answering all my questions, and also very responsive as I was 7 hours away. Now we have our dream home to go to during those colder months and will definitely be using Intracoastal again to sell and purchase when we are ready to upgrade to a larger beach house. Thank you for you hard work and dedication to us!!
Fabulous staff, wonderful vacation rental and everything was just as advertised. My wife and I were extremely pleased and will be doing business with Intracoastal again.
What an excellent experience with Intracoastal Realty. The staff went out of the way to help me in the short time I was in town from DC to close on a deal acquiring a local logistics company. During that trip I rented a place on Wrightsville Beach which was conveniently located near their Lumina office and what a beautiful location. The house was exactly as promised and everything was ready upon my arrival at ILM airport (two hours early). Not sure about the older reviews I saw and worried about but the current experience is head an shoulders above most realty agencies I've dealt with! That's coming from someone that travels A LOT and has to deal with more realty agencies than I'd like too. Intracoastal Realty was a welcome surprise of professionalism and southern hospitality! I'll definitely be using them again for future trips to Wilmington.
Intracoastal Realty Lumina I is a US Real Estate Agency based in Wilmington, North Carolina. Intracoastal Realty Lumina I is located at 1900 Eastwood Rd #38, Wilmington, NC 28403, USA.
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