went in hear looking for a cheap car. Not satisfied in that department. wonderful employees though and good vending machines.
I cannot say enough good things or thank the crew at Audi Cape Fear enough for their tireless work and dedication to make sure I am thrilled with my car. I bought my 2015 S4 as a leftover in 2016 from Dave, who was a very impressive salesman and helped me get an excellent deal!! Since buying I have used Audi service department for a few minor issues (usually a nail in my tire from where I work). Each time they go above and beyond to make sure I am more than satisfied. I recently had some issues with my brakes squeaking, and tires losing pressure. Brianne was quick to get me on the schedule for service as well as advising me for the best options for replacing the tires (at cost) and even getting some of the work covered under warranty!! (tires failed because of too many screws and bolts in the tires from where I work). I was able to use an Audi Courtesy Car over the weekend while the work was being done which was not bad at all because it was a different style A3 that was just like new! Audi Cape Fear sets the industry standard for customer service. I will be using the Audi Cape Fear service department for anything my car needs, and will likely be buying new car from them before long! Thank you all so much to everyone at Audi Cape Fear!! (Dave, Brianne, Max, Paul, and so many more excellent employees)
Everyone was very kind and helpful. I was given a courtesy Audi while they were fixing mine for the weekend. They even took the time to detail my car before I picked it up. Very pleased with their dealership on the whole!
My husband and I recently purchased an Audi A6 from Cape Fear Audi. Our purchasing experience was great. Everyone was so friendly and helpful. The facility is beautiful. Recently I took my car back for the first oil change. I called and got the appointment I requested and was able to get an additional item taken care of while I was there. I chose to wait for my car, rather than request a loaner. The waiting area is comfortable and quiet and equipped with snacks and coffee. The car was finished quickly, and given to me clean and washed!
Customer service was great answered all my questions no negative feedback
Audi Cape Fear is a US Car Dealer based in Wilmington, North Carolina. Audi Cape Fear is located at 255 Old Eastwood Rd, Wilmington, NC 28403, USA.
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