I purchased a Hyundai Genesis Coupe from Parkway Hyundai in 2014. I was informed by the salesmen that offered me the extended warranty that I would receive coverage for 100,000 miles. Not up to 100,00 miles, but good for 100,000 miles. Huge difference, as the car had nearly 50k miles on it already when it was purchased. I made it very clear to the salesman that I needed coverage for 100k miles. I would have purchased a brand new car, not a used Hyundai with only 50k mile warranty if this had been explained to me correctly, and now the dealership is leaving me out to dry with a car that is not drivable, a higher car payment than what I would have had with a brand new car, (because the warranty is factored into it), and they are feeding me a load of BS. I do not recommend ANYONE, even my worst enemy to purchase from Parkway Hyundai, and also the salesman by the name of Mitchell was very distant to me after I purchased the car. I would drive all the way to Wilmington from out of town and stop by to get an oil change and he would give me blank stares and would not even greet me. What kind of customer service is that? To be nice to me long enough to sell me a car and then treat me like chopped liver after the deal is done. Yeah, I am done with Parkway Hyundai, and they can forget me or anyone I know ever purchasing a vehicle from them ever again.
This is the best place to buy a car. My salesman is great. He explained everything about the car before I drove off. Best car buying experience ever. Thanks
My experience was very enjoyable. Rob was efficient, knowledgeable and pleasant. Answered all my questions and was most helpful. He is
Joanne and Chris did a fantastic job getting us the perfect vehicle for our business. No painful haggling - no nonsense. Brett in the finance dept. was straight-forward and extremely helpful. Highly recommended!
a definite asset to Parkway Hyundai. I will certainly recommend him to
I purchased two cars from Parkway and Matt Gehen was my salesman both times. In August bought a 2017 Elantra Limited as a college graduation present for my daughter and just bought a Genesis G80 for my wife and I. Matt was tremendous help both times, providing information, explaining different packages available for the cars, and straightforward, professional demeanor. Hyundai provides considerable value with the included maintenance,roadside services, and navigation/traffic on many of their models. I would recommend you check Parkway if you are in the market for a car and work with Matt Gehen, he really knows the cars and is easy to work with.
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Parkway Hyundai is a US Car Dealer based in Wilmington, North Carolina. Parkway Hyundai is located at 5920 Market St a, Wilmington, NC 28405, USA.
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