I have been shopping at Express for 25 years and i have NEVER been treated as poorly as i was on 8/4/17 the manager was the rudest person i have ever dealt with. I am a professional sales person and if i treated my clients this way i would not have any. There are many other stores i can shop at and if no one shops the store closes. Not sure why i was treated this way but i will be following up with your corporate office.
great
No longer there
This is my favorite store. Mostly everything I wear is Express. I'm comfortable admitting it's 98% of my wardrobe. Today I shopped at the Oleander location and heard a rude employee talking about me. She spoke in her walkie device about me in front of me..... I have a record of purchase with Express online and in store. This large angry woman with a very northern accent accused me of being a thief because I had a large Victoria's secret bag... She also claimed I smelled like liquor.... Which I don't drink. I purchased the pants I tried on. My feelings are so hurt. I love and support this company. But that woman had 0 tact. I can supply a record of my purchases in the last 10 years. This is my store. That woman is awful.
The store manager and staff are great. They are very kind towards customers and helpful as well. They made my shopping experience completely worthwhile!
Express is a US Clothing Store based in Wilmington, North Carolina. Express is located at 3500 Oleander Dr, Wilmington, NC 28403, USA.
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