Good place to get good clothes with good discounts.
Never again. As much as I've never liked the experience of shopping in here, since it is so trashy inside and the employees are generally far from personable, you can occasionally find a good deal. However, from now on, I will look for my deals at T.J. Maxx or some other discounter, where they take a little pride in the store and the employees are polite. I called and spoke to a manager because I was packing for vacation, leaving early the next day, only to discover that a shirt I had purchased there, within the return period, had a hole in the back. I was honest and said that I had washed it, preparing to pack it, and she very brusquely said, "We don't know if that hole is from your washing machine or if it was already there, so we can't do anything for you." Really? I don't know about you, but my washing machine has never 'created' a hole in anything. So, I've learned a $14 lesson – no more Ross! If you choose to shop here, make sure you examine every garment minutely before you purchase it, because they will not take it back if you find the defect after you've washed it.
I called the store i work at retail as well, employee said i dont know your just going have come in here and look. If i told a customer that on the phone i would have gotten written up.
The store was very neat and clean.
Total disaster, too many clothes on the racks, needs to be more tiddy, or add more racks, clothes hammed together
Ross Dress For Less is a US Clothing Store based in Wilmington, North Carolina. Ross Dress For Less is located at 352 S College Rd, Wilmington, NC 28403, USA.
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