I just went in and got my blood drawn. Mrs. Jeanne was a wonderful lady. She was no nice to me. I am in recovery and it is very very hard for someone to get blood. She got it first time and was very respectful. Such a sweet lady!
The only positive part of this place was the guy working the check in. He was very smiling and helpful.
Sam at Medical Mall radiology not only answered the phone with great professionalism, but was kind and very helpful in getting answers to my questions. In the midst of all the chaos that can surround our health care facilities, it is nice to be greeted by and assisted with kindness and great care. Thank you!
Organized staff and systems
This facility must be run by Santa because literally every person there is happy, gracious, competent and kind. I've never seen anything like it. Sam in reception has the most engaging, effervescent personality. Brandon at check-in is easy-going and personable. Amber in mammogrophy is so passionate about her field that it makes you kind of happy to be there, which is really something considering the circumstances. This trio should pull together a seminar and take their work ethic model on the road! Everyone should be so great at what we do.
The worst place ever. Went here for an ultrasound. The technician, Sarah, was so nasty and rude. When I asked questions she responded one worded and made me feel stupid. Having a baby is a very happy time in someone's life and she was so mean. If you are going to work in a field where you do not like patients and being happy then do not get a job that incorporates that. I left this place crying. The pictures were given to me on a disc. They were all blurry and I could not make out a thing. I called the manager here and she was no help at all. She said she would put some pictures on the disc that looked better because she agreed the pictures sarah gave me where not good and they look the exact same. If you want to stay in a postive and happy environment and actually have a good ultrasound stay farrrrrrrrr away from this hell hole.
Medical Mall is a US Hospital based in Wilmington, North Carolina. Medical Mall is located at 2243 S 17th St, Wilmington, NC 28401, USA.
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