So today after an hour of getting two little ones ready and myself… Driving from piney green... I show up to an appointment that was ***confirmed for today with Dr. Rockwell, only to find out at CHECK IN that Dr. Rockwell would not see me any longer. Granted I had missed two appointments back to back. I'm January 31 my grandmother who is in hospice was given hours to live... being I'm from Pennsylvania we immediately hopped into the car to try to get back for last goodbyes. Unfortunately we did not make it. My grandmother had passed. I did explain on the phone to his care coordinator what had happened and I rescheduled another appointment. It just so happened that morning I had got a call from my eight-year-old sons school "silverdale Elementary" that my son had fallen off the monkey bars and broke in his humerus. I immediately went to his school and we were taking to an ambulance to the Naval Hospital which we spent seven hours there. Again, I have let my care coordinator no and she scheduled me for today March 8 at 8:30 AM. I explain this to the woman at check out… Who then try to explain it to dr. Rockwell... she came out 10 minutes later only to tell me he still won't see me. I could not believe the lack of sensitivity, compassion, understanding, and lack of just being a decent human being in general. Things happen in life… I did not plan for my grandmother to pass on a day I had scheduled a very important ortho appointment, nor did I plan a couple weeks later for my eight-year-old to break his arm at school. I think Dr. Rockwell completely heartless and I would not recommend him to anyone. I am going to try to push this issue further to whomever is in charge at Ortho Wilmington or Emerge Ortho, what ever it is called now. I am in a great deal of pain and have been waiting for this appointment. Like I stated it was confirmed and no one even have the decency to to tell me this before I had arrived. I can barely walk or lift anything… And I left this office in tears. Shame on you, Dr Rockwell. You just proved you are not out for the patient, just for the money making.
I saw Dr. Rockwell 4 years ago! I had so bad knee pain! They did my x-ray and we decided to go with the lubricant shot and it works! Still working!!! He is so great and so knowledgeable! Pays so much attention to his patient! He remembers me from my first visit!!! The office tried to send me to another doctor ( Dr. Marr), what the terrible experience! He doesn't look at my x-ray , he told me that X-ray doesn't show anything!!! In this case , why you did it!!!!??? Why they exposed me to radiation if it is doesn't show the problem!!! I asked to go back to Dr. Rockwell and they told me that I am established patient for Dr. Marr now! I insisted and was so happy to see Dr. Rockwell!!! He knows so much, He knows about knees, elbows, feet ! The best doctor!!! Thanks
Rockwell David A Md is a US Doctor based in Wilmington, North Carolina. Rockwell David A Md is located at 2716 Ashton Dr, Wilmington, NC 28412, USA.
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