Throughout the entire process, Folcher was an obstructionist and he repeatedly and intentionally misled us about the status of our warranty claim.
Bought some nice porch chairs here.
Great staff......professional and great product knowledge....great selection of products
Trey Folcher, Owner, of Leisure World sets the standard for poor after sale service. In the spring of 2016 we visited Leisure World concerning a warranty issue regarding some outdoor furniture that we previously purchased. Over the course of the next several months, we began to have suspicions about the veracity of what Folcher was telling us about his efforts to resolve our warranty issue with the manufacturer. Subsequently, we contacted the manufacturer whereupon we learned that they had no knowledge of our warranty claim. Per instructions from the manufacturer we returned to Leisure World and placed our warranty claim order with Folcher. Approximately 10 weeks later we contacted the manufacturer to ascertain the status of our warranty claim order and learned that they did not receive any replacement order from Leisure World. Accordingly, the manufacturer took our order and shipped the replacement furniture directly to our home.
Great selection of product, very pricey!
All our outdoor furniture was bought from Leisure World, great quality and choices with helpful staff. Family owned business servicing the coastal area.
Leisure World Casual Furniture is a US Furniture Store based in Wilmington, North Carolina. Leisure World Casual Furniture is located at 6629 Market St, Wilmington, NC 28405, USA.
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